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Privacy Policy

Last Update Date: January 29, 2026

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1. Introduction and Commitment to Privacy

Stepanova Ballet Academy ("School") is committed to protecting your privacy and ensuring you have a positive experience on our website and throughout your interactions with our ballet school. This Privacy Policy explains how we collect, use, disclose, protect, and manage your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

This policy applies to personal information we collect from students, parents, guardians, website visitors, and anyone who interacts with our School through our website, in-person classes, email, phone, or other communication channels.

We are accountable for the personal information under our control and have designated a Administrative Officer to oversee our privacy practices.

 

2. What is Personal Information?

Personal information is any information about an identifiable individual, including but not limited to:

  • Name, age, and date of birth

  • Contact information (address, email, telephone number)

  • Student enrollment and class information

  • Payment and billing information

  • Health and medical information (allergies, injuries, medical conditions)

  • Photographs and video recordings

  • Parent or guardian contact information

  • Emergency contact information

  • Dance ability assessments and progress records

  • Information from our website (IP address, browsing behavior)

  • Any other information you voluntarily provide

 

3. Collection of Personal Information

How We Collect Information.

We collect personal information in the following ways:

  • Registration and Enrollment: When students or parents register for classes or programs

  • Class Participation: Through participation in ballet classes and school events

  • Website Interactions: When you visit our website, complete forms, or communicate with us

  • Payment Processing: When making payments for tuition or other fees

  • Photography/Video: During performances, recitals, or promotional activities

  • Direct Communication: Through emails, phone calls, and correspondence

  • Health Forms: Medical and health information provided for student safety

 

Information We Limit Collection Of:

We only collect personal information that is necessary for the operation of our ballet school and is appropriate for the purposes identified. We do not collect excessive or unnecessary information.

Sensitive Information:

We request that you do not submit sensitive personal information (such as health card numbers, sin numbers, or detailed health conditions) unless specifically requested. If you do submit such information, you are consenting to our collection and use of it in accordance with this policy.

 

4. Purposes for Collection and Use

We collect and use your personal information for the following purposes:

  • Program Administration: Managing student enrollment, class schedules, and billing

  • Communication: Providing class updates, performance information, and school announcements

  • Payment Processing: Processing tuition payments and managing student accounts

  • Health and Safety: Protecting student wellbeing by maintaining health and allergy information

  • Performance and Assessment: Tracking student progress and scheduling performances or recitals

  • Legal Compliance: Meeting legal and regulatory requirements

  • Marketing and Promotional Activities: With your consent, informing you of new programs or special offers

  • Website Management: Analyzing website usage and improving user experience

  • Emergency Response: Contacting parents/guardians in case of emergency

We will not use your personal information for purposes other than those identified without first obtaining your consent, except as required by law.

 

5. Consent

How We Obtain Consent

We obtain meaningful consent for the collection, use, and disclosure of personal information. Consent can be:

  • Express Consent: Explicit written or verbal permission (for example, signed registration forms)

  • Implied Consent: Reasonably inferred from your actions (for example, providing information during class registration)

Withdrawal of Consent

You may withdraw your consent to the collection, use, or disclosure of personal information at any time by contacting our Privacy Officer. However, withdrawing consent may affect your ability to participate in classes or access certain services.

Parental Consent for Minors

For students under 18 years of age, we obtain parental or guardian consent for the collection and use of personal information. We take reasonable steps to verify parental consent before collecting information from children under 13.

Photography and Video Consent

We request separate, explicit consent before taking photographs or recording videos of students. You have the right to refuse photography or video recording, and this will not prevent your participation in classes (unless the recording is part of a graded assessment or required performance).

 

6. Disclosure of Personal Information

When We Share Information.

We may disclose personal information in the following circumstances:

  • To Third-Party Service Providers: Such as payment processors, email service providers, and website hosting companies. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

  • To Legal Authorities: When required by law or when necessary to protect the safety of students or staff

  • With Parental Consent: We may share student information with parents, guardians, or authorized representatives

  • For Emergency Purposes: Contacting emergency contacts in urgent situations

Limitation on Disclosure.

We do not sell, rent, or lease personal information to third parties. We do not disclose information to third parties without appropriate consent or legal justification, except to service providers who are bound by confidentiality agreements.

 

7. Data Security and Safeguards

Security Measures.

We use physical, electronic, and administrative safeguards designed to protect personal information from unauthorized access, use, alteration, loss, and disclosure. These measures include:

  • Secure password protection for online accounts

  • Encrypted storage of sensitive information

  • Restricted access to personal information (staff only)

  • Regular security audits and reviews

  • Secure disposal of paper records

  • Employee training on privacy and confidentiality

Your Responsibility.

You are responsible for maintaining the confidentiality of any passwords or login credentials we provide. Do not share your password with anyone. Notify us immediately if you suspect unauthorized access to your account.

Limitations on Security.

While we implement industry-standard security measures, no system is completely secure. We cannot guarantee absolute security of information transmitted over the internet or stored on our systems. You use our services and provide information at your own risk, though we take all reasonable precautions.

 

8. Data Accuracy and Retention

Keeping Information Current.

It is important that personal information we hold about you is accurate, complete, and current. Please inform us immediately if your information changes (address, phone number, emergency contacts, health information).

How Long We Keep Your Information.

We retain personal information only as long as necessary for the purposes identified or as required by law. Retention periods vary based on the type of information:

  • Student Enrollment Records: Retained for 7 years after the student's final enrollment or graduation

  • Payment Records: Retained for 7 years for accounting and tax purposes

  • Health Information: Retained for the duration of enrollment plus 2 years

  • Photographs/Videos: Retained according to the terms of your consent agreement

  • Website Data: Retained for up to 2 years for analytics purposes

We may anonymize or de-identify personal information after the retention period expires, and such anonymized data may be used for any legitimate purpose without further consent.

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9. Access to Your Personal Information

Your Right to Access.

You have the right to request access to the personal information we hold about you. You may request to:

  • Know what personal information we hold about you

  • Know how we use that information

  • Know who we have disclosed it to

  • Obtain a copy of your personal information

How to Request Access.

To request access to your personal information, contact our stuff in writing at info@stepanovaballet.com We may request specific information from you to verify your identity and your right to access the information.

Our Response.

We will respond to access requests within 30 days. If we cannot provide access to some or all of your information, we will explain why, subject to any legal or regulatory restrictions.

 

10. Correction of Personal Information

Your Right to Correct.

If you believe that personal information we hold about you is inaccurate, incomplete, or out of date, you have the right to request correction. We will review your request and make corrections as appropriate.

How to Request Correction.

To request correction, contact our Administrative Officer in writing, explaining what information is inaccurate and what correction you are requesting.

Our Response

We will respond to correction requests within 30 days and will inform you of any actions taken.

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11. Children's Privacy

Special Protection for Children.

We are particularly committed to protecting the privacy of children under 13 years of age. We take the following measures:

  • We only collect personal information from children with verifiable parental or guardian consent

  • We use collected information only for the purposes identified and do not disclose it to third parties except with parental consent

  • We do not require a child to provide more information than reasonably necessary

  • If we discover we have collected personal information from a child under 13 without proper parental consent, we will delete that information promptly

Parental Rights.

Parents or guardians may, at any time, review their child's personal information, request correction, or request deletion of information (subject to legal requirements).

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12. Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us through email: info@stepanovaballet.com.

We will respond to privacy inquiries within 30 days. If we cannot fully address your concern, we will explain what additional information or time is needed.

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13. Changes to This Privacy Policy

Policy Updates.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any material changes will be communicated to you through our website or by direct notification.

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14. Accountability and Compliance

We are committed to complying with all applicable privacy laws, including PIPEDA. Our Administrative Officer is responsible for:

  • Overseeing our privacy practices and policies

  • Investigating privacy complaints and concerns

  • Implementing privacy safeguards

  • Training staff on privacy obligations

  • Maintaining privacy documentation

 

For a paper copy of this Privacy Policy, or if you have difficulty accessing this policy online, please contact our stuff members.

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